Frequently Asked
Questions

We deliver to all major cities across Germany, including Berlin, Munich, Hamburg, Frankfurt, Cologne, Düsseldorf, Stuttgart, and Leipzig. We cover all 16 German states (Bundesländer) — delivery to remote areas may take an additional 1-2 business days. Enter your recipient's postal code (PLZ) at checkout to confirm availability.

Yes! You can select your preferred delivery date during checkout. We offer next-day delivery for orders placed before 4 PM CET. Same-day delivery is available in major cities like Berlin, Munich, and Hamburg for orders placed before 2 PM CET.

We accept all major international credit cards (Visa, Mastercard, American Express) and PayPal. All transactions are processed securely. You can pay in your local currency — we support over 30 currencies.

Absolutely! You can add a complimentary gift message during the checkout process. We'll print your message on a beautiful card and include it with the delivery. We support messages in English and German.

Our delivery partners will attempt to contact the recipient by phone. If they are unavailable, a delivery notice will be left, and the flowers will be held at the local delivery center or with a neighbor for redelivery. We recommend providing a phone number for the recipient to ensure smooth delivery.

Yes! We specialize in international orders. You can order from anywhere in the world, and our local florists in Germany will hand-deliver fresh flowers to your recipient. We accept international credit cards and provide full English support.